The global aviation industry is investing unprecedentedly in cybersecurity, artificial intelligence (AI), and sustainability as it adapts to rapid technological advancements and increasing cyber threats. The latest SITA 2024 Air Transport IT Insights report reveals that airlines and airports prioritise digital transformation. IT spending is expected to reach $37 billion for airlines and $9 billion for airports in 2024 alone.
Cybersecurity Takes Center Stage in Airline IT Strategies
Cybersecurity has emerged as a critical priority as the aviation sector embraces digitalisation. According to the SITA report, 66% of airlines and 73% of airports have identified cybersecurity as a top-three investment area, underscoring the industry’s growing concern over data security and operational resilience.
“This year’s findings highlight a pivotal moment for the aviation industry,” said David Lavorel, CEO of SITA. “As cyber threats become more complex, airlines and airports are taking decisive action to protect their operations and passengers.”
Over 50% of airlines and 75% of airports are modernizing their IT infrastructure by migrating to cloud-based solutions and enhancing data encryption to fortify their systems. These efforts align with broader global trends, as cyberattacks on transportation networks have surged in recent years, forcing industry leaders to adopt proactive defence mechanisms.
AI & Biometrics Set to Revolutionize Air Travel
Adopting biometric technology and AI is reshaping passenger experiences and operational efficiency. The report reveals that over 50% of airports plan to deploy biometric solutions for check-in and baggage drop by 2026, with 70% of airlines implementing biometric ID management systems within the same timeframe.
Biometric authentication is expected to reduce passenger congestion, cut wait times by up to 60%, and enhance security. AI-driven tools such as machine learning, predictive analytics, and generative AI also transform customer service, flight operations, and fuel efficiency management.
“The air transport industry generates vast amounts of data, yet much of it remains underutilized,” Lavorel added. “With AI and machine learning, we can extract deeper insights, leading to significant advancements in efficiency, security, and sustainability.”
Sustainability: The Future of Aviation Technology
As airlines and airports push toward net-zero emissions by 2050, sustainability-focused IT solutions are crucial. According to the report:
- 75% of airlines now use real-time software for flight optimization and carbon emissions calculations.
- 62% of airlines have partnered with Sustainable Aviation Fuel (SAF) providers, marking a significant leap from previous years.
- 54% of airports have implemented energy management systems, up from 29% in 2023.
With energy-efficient infrastructure and AI-powered analytics, the industry rapidly evolves toward more sustainable operations. These advancements support climate goals and drive cost savings and operational efficiencies.
“Sustainability is no longer optional; it’s a responsibility we must embrace,” Lavorel emphasized. “By integrating smart technology with sustainability initiatives, the industry is well-positioned to meet its environmental commitments.”
A Future-Ready Aviation Industry
With increasing passenger demand and environmental pressures, the aviation industry’s investments in cybersecurity, AI, and sustainable technology will lead to a safer, more innovative, and more efficient travel experience.
The SITA 2024 Air Transport IT Insights report, which reflects insights from over 250 senior airline and airport executives, underscores the transformative power of IT investments in shaping the future of air travel.
Written by: Sandra Jones
