The 2024 North American Arival TourReview Spotlight Awards, held on the 1st of October in San Diego during Arival 360, celebrated the outstanding achievements of tour and activity operators across North America. The winners were determined based on an unbiased analysis of online reviews, correlating the volume of reviews with their overall scores on major online travel platforms such as TripAdvisor, Viator, GetYourGuide, Klook, Tiqets, Expedia, and Google.
This prestigious event shone a spotlight on companies excelling in customer satisfaction and service quality in various categories, from adventure and sightseeing tours to culinary experiences and visitor attractions. The winners in each category represent the very best of North American tourism, showcasing their dedication to providing exceptional experiences for travelers.
The 2024 TourReview Spotlight Award – North America Winners are:
- Activities and Adventure Tours (Small): Amelia Adventures
- Activities and Adventure Tours (Medium): Jackson Hole Eco Tour Adventures
- Activities and Adventure Tours (Large): Alaska Tales
- Culinary Tours and Experiences (Small): Brew Donkey
- Culinary Tours and Experiences (Medium): Key West Food Tours
- Culinary Tours and Experiences (Large): Vallarta Food Tours
- Visitor Attractions (Small): Turquoise Museum
- Visitor Attractions (Medium): The Amish Farm & House
- Visitor Attractions (Large): National 9/11 Memorial & Museum
- Day Tours and Excursions (Small): Greatland Adventures
- Day Tours and Excursions (Medium): Grand Adventure Tours
- Day Tours and Excursions (Large): Experience First
- Sightseeing Tours (Small): Kactus
- Sightseeing Tours (Medium): The Haunt Ghost Tours
- Sightseeing Tours (Large): A Day in LA Tours
The awards highlight the importance of online reviews in shaping consumer choices and the role of tour operators in providing memorable and highly rated experiences. Each winner has demonstrated exceptional service, creating unforgettable experiences for their guests while maintaining top-tier ratings across multiple platforms.
“The Arival TourReview Spotlight Awards are a reflection of the evolving landscape of travel and the significance of online platforms in shaping tourism,” said Juana Muro, COO of TourReview. “We are proud to celebrate these outstanding companies, who continue to push the boundaries of excellence and set new benchmarks in the industry.”
The 2024 North American Arival TourReview Spotlight Awards not only recognize the industry’s best but also inspire innovation and excellence in the ever-competitive tourism sector. These awardees continue to set new standards, ensuring North America remains a top destination for travelers worldwide.
