A recent Hilton survey* of 1,000 respondents has revealed that 58% of Australian adults are planning to take more trips with friends than ever before in the next 12 months, and 79% of those surveyed would like to stay with friends in a connecting room. Hilton addresses this long time travel planning need as the first major hotel company to offer a booking experience that allows individuals to easily book and instantly confirm at least two connecting rooms.
This innovative technology – Confirmed Connecting Rooms by Hilton – is available when booking on Hilton.com or through the Hilton Honors app at participating hotels within any of the portfolio’s 18 world-class brands.
This concept was born out of extensive customer research and the clear desire for increased freedom and flexibility to customise guests’ travel spaces and experiences. Hilton understands the importance of giving guests the option to plan unique experiences and memories with family and friends. A powerful 88% of Australians believe that travel deepens friendship, with a clear desire to bond on these trips.
“We know that domestic leisure travellers are looking forward to the time when they can plan trips again to reunite and reconnect with friends. With more than a century of welcoming guests through our doors, we’ve always recognised the importance of being able to confirm connecting rooms at the time of booking. We are delighted to bring this to life through Confirmed Connecting Rooms by Hilton,” said Heidi Kunkel, vice president operations, Australasia, Hilton.
“We are confident it sets Hilton’s hotels apart and creates renewed confidence in the booking experience for our guests at a time when people are starting to once again be planning ahead for travel,” she added.
For larger families, friend groups, wedding attendees and other travel parties, there have always been many benefits to staying in connecting guest rooms. However, the booking process has not always been seamless. Individuals can now book and instantly confirm connecting rooms in three easy steps:
- Step 1: Select number of desired rooms, along with the destination and dates, and choose your hotel
- Step 2: When selecting a room, check the box to indicate interested in Connecting Rooms
- Step 3: Select each Connecting Room at the desired rates, and book the stay with instant confirmation
Hilton Honors, the award-winning loyalty program for Hilton’s portfolio of 18 brands, offers members a wide range of benefits and perks including exclusive discounts, rewards and hundreds of ways to earn and redeem Points on free nights, premium merchandise, charitable contributions and unique experiences.
The industry-leading Hilton Honors mobile app provides guests a smooth, contactless experience even before stepping foot on property. Using a smartphone, guests can bypass the front desk, and check-in, select and access their room with a Digital Key at over 5,400 properties worldwide.
During this uncertain time for travellers, Hilton Honors has implemented the following global benefit changes to help members maintain or achieve elite status, even as travel remains limited in some parts of the world. For guests booking – or rebooking – a stay, Hilton Honors members are guaranteed the lowest price on all Hilton hotels when they book on Hilton.com or the Hilton Honors app, and have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay.
For more information, or to book Confirmed Connecting Rooms by Hilton, visit hilton.com/en/connecting-rooms/
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