Shantanu Kumar – Hotel Manager
Ginger Bhubaneshwar is one of the official self-quarantine centres in Orrisa. During this test of time, our Bhubaneshwar hotel team, led by the hotel manager Shantanu Kumar Das, has been rock solid and has been serving quarantined guests exceptionally well. Shantanu has been multi-tasking and donning many hats to handle different situations – from the preparation of the hotel as a quarantine centre to handling concerns of the parents of the front-line team who were concerned about the health and security of their kin.
Saurabh Kumar – Restaurant Manager
Saurabh Kumar Singh, the Restaurant Manager at Ginger Bhubaneshwar, has taken a greater responsibility and turned out to be a champion. During this time, Saurabh Kumar Singh emerged as a leader and took the lead, not only to look after his domain but also has held other departments together. On 19th March, Ginger Bhubaneshwar hosted their first self-quarantine guest for whom he handled the check-in and also stayed back till the last check-in of the day. He handled the guest from their reservation process to check-in to stay and also arranged for food to be delivered to their room as required. He also undertook additional responsibilities of coordinating with the BMC officials, doctor’s squad and medical team, while pledging 24/7 support to the hotel manager.
TAJ STATS, MUMBAI
Meherwan Karanjia, General Manager, Taj SATS Mumbai
Meherwan has been demonstrating and encouraging outstanding teamwork, trust, harmony and synergy in these trying times. Putting duty first during this pandemic, he has been boosting the overall morale and driving the initiative to ensure that over 20,000 meals are delivered to the doctors, healthcare professionals and migrants on a daily basis.
“When Taj SATS got the opportunity to serve the community and serve food to the braveheart doctors and health professionals, I felt a sense of duty towards them as well as our community, and put my heart and soul into serving the real heroes who are risking their lives every day,” said Mr. Meherwan Karanjia, General Manager, Taj SATS Mumbai.
TAJ MAHAL, NEW DELHI
Prakash Singh – Guest Service Supervisor – Food & Beverage
Prakash eagerly volunteered to serve and be present at the hotel through these challenging times. He plays a vital role in being the one point contact in managing deliveries of two rounds of meals for the medical and para medical staff at the hospitals. He coordinates with the hospital team, right from receiving the order till the delivery, and is continuously monitoring the ever-changing circumstances surrounding COVID-19 to keep the work areas safe. Prakash and his team ensure essential hygiene measures, including increased cleaning and sanitization frequency within the department, and ensuring that the final product delivered has been packed with utmost care, hygiene and love.
TAJ MAHAL, NEW DELHI
Mohit Sharma & Sagnik Bhattacharya – Houskeeping, Taj Mahal, New Delhi
Two warriors of the Taj Mahal housekeeping team are Mohit Sharma and Sagnik Bhattacharya. Both Mohit and Sagnik have volunteered to be a part of the hotel taskforce to extend their services to those guests who have been stranded in the hotel due to the lockdown. Mohit and Sagnik not only volunteered to put up in the hotel but have also taken complete ownership in taking charge of the planning and organizing of all housekeeping operations – rooms, laundry, public areas, horticulture, pest control and support to allied departments to ensure smooth operation, hygiene and safety of all guests and associates at the hotel. Working long hours to ensure that no task is missed out before calling it a day has not left them physically tired – in fact, it has given them renewed vigour and even more strength and confidence to prepare for the fight the next day and come out victorious.
TAJ WEST END, BANGALORE
Paramjeet Singh – Sous Chef – Masala Klub
A chef hailing from Punjab, he has been one of the core team members managing the co-ordination effort with everyone and ensuring all the meals are prepared on time. Even while meeting with various constraints during this lockdown period, he has managed to ensure quality and consistency during these difficult times. A keen and talented chef, he has abided with the values of Tajness and ensured that our guests and associates are provided with nutritious, healthy food and are happy.
TAJ WEST END, BANGALORE
Upasana Ghosh – Restaurant Manager
Although newly inducted into the Taj family, Upasana is far from a newcomer! With over nine years of experience in the hospitality industry, she has Taj written all over her and has singlehandedly taken over the food and beverage operations at the hotel with an unbelievable gusto and enthusiasm. She toils day and night to ensure super smooth functioning and perfection in service, and takes pride in knowing that she has done something for the community.
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