Korean Air has announced that it has won the Diamond Award in the cargo airline category of the 2020 Air Cargo Excellence Awards organized by Air Cargo World, adding, “This award is particularly meaningful in that Korean Air’s cargo business, which is contributing greatly to the national economy, has once again been globally recognized amid many difficulties faced in the domestic industry due to COVID-19”.
Korean Air added that the airline is leading the Korean export industry through its increased air cargo transportation volumes of more than 8 percent in the first quarter of 2020 year-on-year, with the airline also using passenger aircraft as freighters to satisfy demand which has increased, and increase cargo transportation capacity, which has been greatly reduced due to the suspension of most international passenger flights.
They added that the airline is also participating in the global battle against COVID-19 through the transportation of medical supplies including COVID-19 diagnosis kits.
Korean Air says that it has been constantly investing in customer value creation through enhancing services in the cargo sector, with in 2019, the airline introduced iCargo, a next-generation cargo system that provides a one-stop service covering everything from reservations, sales, transportation to revenue accounting, with the system highly regarded in terms of customer convenience and enhanced transportation quality.
The airline has also acquired IATA’s Centre of Excellence for Independent Validators on Pharmaceutical Handling (CEIV Pharma) certification, which certifies an airline’s expertise to manage and transport pharmaceuticals, with across its freight business Korean Air saying that it will continue to provide customers with high-quality air cargo services based on its core principles of speed, safety and accuracy.
Written by : John Alwyn-Jones
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