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Amsterdam is laying down a model for what tourism should look like after COVID

June 19, 2021 Headline News 1 Comment

When COVID hit the Netherlands in 2020, Amsterdam emptied of visitors overnight. Long-term residents, inured to the permanent noise and litter and tourists peeing in the streets, welcomed the newfound tranquillity.  … Continue Reading

Qantas Club Drops Joining Fee And Offers Status Credits

Qantas is waiving the $99 Qantas Club joining fee, reducing annual renewal fees, and putting up to 100 status credits on the table in an ‘end of financial year’ promotion for its Qantas Club lounge membership program. … Continue Reading

Email marketing for a hotel: What’s the point?

Email is an effective communication tool. But don’t confuse email marketing with transactional emails. Transactional emails target a specific recipient and focus on a transaction that is pending, has just been completed, or is happening now (a booking confirmation, pre-stay email, satisfaction survey, etc.). These are two very distinct types of emails that need to be disassociated. I will be focusing on marketing emails here. … Continue Reading

Hoteliers’ Top 10 Revenue Management Questions… ANSWERED

Many hoteliers struggle with the same revenue management questions, especially during times of significant market uncertainty, like we are currently experiencing. … Continue Reading

Mythbusters: Recovery Edition – Part One

There are lots of messages out there, in the hospitality industry now, about what hotels need to do, or what technology they need to buy, to reach recovery more quickly. Some of these messages are accurate and others… questionable. … Continue Reading

Does virtual tourism quench travellers’ need to take a trip?

June 18, 2021 Headline News No Comments

Real travellers need no bar, they believe in exploring and experiencing the world. And with the advent of virtual reality, the true sense of exploration begins. … Continue Reading

CLIA CEO calls for government action on cruising.

In an indication that even the always very calm, cool and collected CEO of CLIA Joel Katz is becoming frustrated by the government’s inaction in relation to the resumption of cruising, he told Global Travel Media that he is calling for government action to resume cruising in Australia. … Continue Reading

Not surprisingly Cunard cancels drops Queen Elizabeth’s Australia 2021/2022 visit and season

Not surprisingly, one would imagine, partly due to the confusion and indecision in cruising created by Australia’s Federal and State and Territory Governments in relation to cruising, UK based Cunard Line has announced that it is has cancelled its Queen Elizabeth sailing from the UK to Australia and also her local season in Australia from 18 October 2021 to 9 March 2022. … Continue Reading

Cruise Suppliers Travel to Canberra..productive or wasted journey?

A group of cruise suppliers, representative of hundreds of businesses and individuals across Australia who depend on cruising for their livelihoods, on Thursday travelled to Canberra seeking support from Federal Parliamentarians for a pathway to enable the resumption of domestic cruising in Australia.

… Continue Reading

Long serving PONANT PR Manager Michael Corbett sails off into the sunset!

June 18, 2021 Headline News No Comments

[Image Credit: Helen Hutcheon]

At a recent farewell lunch held at the Royal Sydney Yacht Squadron, Sarina Bratton, PONANT Chairman Asia Pacific formally announced the retirement of long-serving Public Relations Manager, Michael Corbett.

… Continue Reading


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