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AERONOLOGY today announced Emirates as its latest NDC Direct Connect airline partner.

Aeronology was founded by Australian industry executives Mr Russell Carstensen and Mr Ahmed Fakhra, and both are excited with the company’s continued growth and development of its NDC Direct Connect technology with the connection to Emirates’ comprehensive world class NDC inventory.

“Being an Australian-based and globally-focused travel technology start-up, Aeronology is very proud to welcome Emirates, an iconic global airline, as our latest full NDC Direct Connect partner,” said Mr Carstensen, Aeronology CEO.

“Emirates is one of the most awarded airlines for its industry-leading services and is the largest international airline in the world, with its hub being in Dubai, one of the world’s most popular holiday destinations renowned for its world-class experiences. Its multi-cultural staff and crew, consisting of more than 160 nationalities, are also as diverse as its cosmopolitan homebase.”

Since early 2020, Emirates has responsibly restored passenger operations to more than 124 destinations, which is more than 90% of its pre-pandemic network.

“The airline also operates a modern fleet of over 260 efficient and comfortable wide-body aircraft, with a young average age of just over 7 years,” Carstensen said. “How could we not be proud working with and representing such an amazing airline.”

Dubai International’s world-class facilities and state-of-the-art infrastructure continues to be key to UAE’s global gateway success and in driving the growth of Dubai.

“The Emirates innovation and NDC teams are world-class, it has been an incredible journey over the past six months working with them to create Aeronology’s unique NDC services. Despite the impact of COVID, Aeronology was able to connect with the Emirates team to create what is a unique travel advisor user experience. The Emirates NDC services can be used by Corporate, Retail and Wholesale Travel Businesses anywhere in the world and around the clock.”

A seamless NDC booking solution for the Travel Industry

Aeronology provides the NDC ability to Search, Shop, Book, Ticket, Rebook, Reissue, Revalidate, Void and Refund all NDC and GDS/NDC transactions on one screen.

Aeronology and Emirates NDC Direct Connect enables travel sellers to deliver innovative, enhanced service, offering richer content that is relevant to the customer’s journey for a more personalised and seamless experience.

NDC allows airlines to sell and showcase their products more effectively. With the technology available, a seat to Dubai and beyond should no longer be “just a seat, but an experience like no other”, Mr Carstensen explained. This is particularly true for full-service carriers like Emirates, with significant product differentiation and customer offers and providing this content to its travel industry partners.

For more information on the Emirates NDC solutions and partners, visit Emirates Partners Portal.

Aeronology roadshow coming soon for travel industry.

“Aeronology will be presenting its NDC services to the travel industry over the remainder of 2021 via roadshows and online presentations,” said Mr Carstensen. “A key feature of our technology is that all transactions can be seamlessly downloaded to any API-connected Mid/Back Office.

“It’s going to be an amazing customer-focused future, and NDC will drive productivity, direct products and offers to customers not seen since 2008 when electronic tickets were established.”