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There’s a certain irony in seeing one of Southeast Asia’s most spirited boutique hotel names, Cross Hotels & Resorts, hand its luggage tag to a South Korean giant that runs ski slopes, golf courses and indoor water parks. But that’s exactly what’s happening as Flight Centre Travel Group sells the Bangkok-based chain to Sono International Co Ltd., a hospitality heavyweight with deep pockets and even deeper ambitions.

In an age where “strategic alignment” is usually code for “we’d like to survive another quarter,” this deal makes sense. Cross Hotels has the personality; Sono has the muscle. Together they could give the Asian hotel scene something it hasn’t seen since the pre-pandemic boom: a confident, home-grown challenger to the Western multinationals.


An alliance of charm and clout

Cross Hotels & Resorts has quietly built a stable of 28 properties across Thailand, Indonesia, Vietnam and Japan, each with its own boutique flair, a mix of lifestyle polish and local character that speaks to travellers weary of cookie-cutter stays.

On the other hand, Sono International is all about scale and precision. Its hospitality portfolio spans ski resorts, sprawling resorts on Korea’s east coast and a range of leisure complexes that attract millions of visitors annually. They know how to run things efficiently, even when the thermometer’s frozen solid.

So when Harry Thaliwal, chief executive of Cross Hotels & Resorts, talks about synergy, it doesn’t sound like management bingo for once.

“We are delighted to be joining forces with Sono International, whose regional insight and shared commitment to quality make them a natural fit for our business,” Thaliwal said. “This partnership opens new opportunities for innovation and expansion, strengthening our position across key markets while staying true to what makes Cross unique. With Sono’s support, we will continue to enhance our portfolio, deliver outstanding experiences, and drive sustainable growth.”

He could have added: and hopefully keep our signature cocktails shaken, not standardised.


Bangkok remains the beating heart.

The company’s Bangkok headquarters will continue to anchor operations, guiding existing hotels and scouting new sites. The difference now is that the scouting team will have a South Korean supply line behind it, funds, contacts, and the engineering discipline that the Koreans are famous for.

Insiders say the partnership fits neatly into Cross’s slow, steady, and decidedly unflashy expansion plan. There’s no rush to plaster the region with identical hotels; rather, the goal is to build a network of distinctive addresses underpinned by a stronger back-end.


A signal of post-pandemic confidence

The move is a shot of confidence for those watching Asia’s tourism rebound. Deals of this size don’t happen unless both sides see a horizon worth sailing toward. And for Flight Centre Travel Group, letting Cross Hotels go is less a retreat than a refocus on its core travel-distribution game.

Meanwhile, travellers are unlikely to notice anything except a slicker booking engine and the occasional Korean breakfast buffet. The brand identity will stay intact; the difference lies in how far the banner can now travel.


Next stops on the journey

New openings are expected to roll out across emerging markets by 2026, with Vietnam, Laos, and even secondary Japanese cities tipped for attention. While the official line is “watch this space,” few doubt that Sono’s capital and Cross’s creativity will make a potent combination.

If the hospitality world runs on optimism, this deal provides plenty. It’s a handshake across cultures, one pragmatic and one playful, both betting that Asia’s travellers are ready for something familiar yet freshly inspired.


For further details: crosshotelsandresorts.com.

By Supaporn Pholrach – (c) 2025

Read Time: 3 minutes

About the Writer
Supaporn Pholrach ( Joom ) - Bio PicSupaporn Pholrach has never been content to watch from the wings. From her early years selling airtime when advertising meant handshakes and deadlines scribbled on paper, she’s been right in the thick of the action. With a bachelor’s in general management and a Diploma in Marketing, she married training with tenacity, quickly earning a reputation as a professional who gets results without losing her humanity.
Fifteen years at Bangkok Shuho proved her stamina in a business where many burn out. Now, as Sales Manager with Global Travel Media, she steers tourism brands through the noise with a steady hand, a touch of humour and the kind of personal warmth clients remember. Supaporn doesn’t simply close deals; she builds connections in the old-fashioned way with trust, loyalty, and heart. Little wonder she has become a quiet anchor in a restless industry.

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