JetBlue (Nasdaq: JBLU) today announced it has been recognized by The Points Guy (TPG) with an Editors’ Choice Award for Best Economy Class across U.S. airlines. This is the fourth time JetBlue, known for its low fares and great service, has won the coveted award and marks the airline’s seventh Editors’ Choice Award since 2018.
Curated by the distinguished editors of the leading consumer travel platform, TPG’s highly competitive awards honor excellence in airlines, travel and credit cards.
“In the year of revenge travel, we’re so excited to honor the best in travel, credit cards and loyalty programs,” said Brian Kelly, Founder of The Points Guy. “The beauty of travel would not be possible without these companies and the exceptional services they provide. Celebrating them with the TPG Awards is just a small way to say thank you on behalf of consumers all over the world for making their travel dreams a reality.”
Since 2018, The Points Guy has recognized the best in airlines, travel, credit cards and loyalty programs through the annual TPG Awards. Nominees for the TPG Awards were selected by TPG editors who have traveled around the world to thoroughly assess which products and companies were the best in each category, before voting opened for the general public online between September 1 through September 30.
“After a banner year in which JetBlue doubled-down on bold moves to grow as a travel company, we continue our commitment to the low fares and great service that makes our award-winning core experience unique,” said Jayne O’Brien, head of marketing and loyalty, JetBlue. “This recognition from trusted travel platform The Points Guy emboldens us to continue our path to disrupt legacy carriers as we aim to bring the JetBlue Experience to more customers.”
JetBlue—currently the sixth largest airline in the U.S.—is known for its industry-leading core experience, which allows every customer to have the most legroom in coach (a); seatback entertainment at every seat; free, fast and unlimited Fly-Fi broadband internet (b); complimentary, brand-name snacks and drinks; and award-winning customer service. This year, the airline reached new milestones as it continued to push boundaries and deliver a best-in-class core experience:
Expanded Service: In 2023, JetBlue brought its award-winning core experience to new European destinations with nonstop daily service from New York City (JFK) to Paris Charles de Gaulle Airport (CDG) and Amsterdam Schiphol Airport (AMS), and from Boston Logan Airport (BOS) to Amsterdam Schiphol Airport (AMS). With the addition of new routes, JetBlue continues to disrupt transatlantic markets with its unique combination of low fares and great service.
A Trailblazing Anniversary: This year marks the 10-year anniversary of JetBlue’s free, fast and unlimited Fly-Fi on every flight. JetBlue remains the only major U.S. airline to offer free Wi-Fi to all customers, giving them a multiscreen experience to stay connected with loved ones, keep up with work and enjoy leisure time while inflight.
Brand New Partnerships: Several new partners came onboard to elevate the core experience including new brand-name snacks and new entertainment throughout the year. This summer, JetBlue launched an exclusive partnership with NBCUniversal’s streaming service, Peacock, to offer customers more than 100 pieces of exclusive onboard content. The first-of-its-kind partnership is fully integrated with JetBlue’s TrueBlue loyalty program, which provides members ways to earn points when subscribing to Peacock, and provides all levels of Mosaic with a 12-month Peacock subscription as part of their membership.
Upgraded Loyalty: With a refreshed TrueBlue program that launched earlier this year, JetBlue made loyalty more valuable than ever before, providing members with new perks that can be enjoyed when traveling in core, including early boarding, priority security and a free alcoholic drink. Mosaic members can select complimentary Even More® Space seats when traveling in core and enjoy up to 7” more legroom, as well as enjoy complimentary beer, wine and liquor. All TrueBlue Members can rack up points to book the award-winning core experience to their favorite destination even faster.
A Growing Fleet: JetBlue continues to invest in an industry-leading onboard experience welcoming new aircraft with customer-centric designs to its fleet. JetBlue’s new and forthcoming planes continue to raise the bar with large overhead bins, spacious seating, enhanced free high-speed Wi-Fi, ambient LED lighting, in-seat power outlets, and cutting-edge seatback entertainment.
Bold Moves for the Future: JetBlue remains committed to its planned combination with Spirit Airlines, which will enable it to bring its core experience to more customers, further disrupting the airline industry and creating a national low-fare challenger to the Big Four airlines.
This recognition comes as JetBlue announces further expansion of its transatlantic network, bringing the award-winning core experience to Dublin, Edinburgh and additional service to Paris.
The 2023 TPG Awards are prominently featured on The Points Guys website at www.thepointsguy.com. For press inquiries please contact, press@thepointsguy.com.
