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Airbus A380-800 in Singapore Airlines liverySingapore Airlines (SIA), the leading carrier renowned for its commitment to customer satisfaction, is set to redefine the in-flight experience with an unprecedented enhancement to its Wi-Fi offering. Effective July 1, 2023, the airline will extend complimentary unlimited Wi-Fi access to all passengers across all cabin classes, including the esteemed Premium Economy Class and Economy Class, doing it the most comprehensive free Wi-Fi service in the industry.

This groundbreaking development will enable travellers to stay seamlessly connected, regardless of their chosen cabin class, as they soar through the skies aboard SIA’s state-of-the-art fleet. With coverage spanning almost the entire global SIA route network, this service ensures that customers can cherish uninterrupted connections, even at an impressive altitude of 36,000 feet.

To take advantage of this remarkable amenity, passengers must provide their KrisFlyer membership details either during the booking process via the Manage Booking online option or at the time of check-in. Non-KrisFlyer members can quickly sign up for a free membership online or on board their flight through the SIA digital content portal on their personal mobile devices, granting them access to exclusive in-flight Wi-Fi without additional charges.

This outstanding offering also extends to Suites, First Class, and Business Class customers and esteemed PPS Club members, who will continue to relish the perks of free unlimited in-flight Wi-Fi. Since February 2023, KrisFlyer members travelling in Premium Economy Class and Economy Class have already been enjoying complimentary three- and two-hour Wi-Fi surf plans, respectively.

Mr. Yeoh Phee Teik, the Senior Vice President of Customer Experience at Singapore Airlines, emphasized the airline’s commitment to meeting the evolving needs of its passengers in today’s hyper-connected world. He stated, “In today’s increasingly hyper-connected world, high-speed in-flight Wi-Fi connectivity is one of the most important requirements for our customers. Giving them access to free unlimited Wi-Fi is yet another milestone in SIA’s continuous effort to offer an exceptional end-to-end travel experience. With this enhanced offering, our customers will be empowered to stay connected, entertained, and productive, even at 36,000 feet in the sky.”

Singapore Airlines reaffirms its dedication to providing an excellent travel experience by revolutionising the in-flight connectivity landscape. Passengers can now revel in unparalleled connectivity, ensuring they can effortlessly stay in touch with loved ones, work remotely, or remain up-to-date with the latest news and social media feeds, all while soaring above the clouds.

For more information about Singapore Airlines and its extraordinary in-flight amenities, visit the official website at www.singaporeair.com.

 

 

 

Written by: Anne Keam

 

 

 

 

 

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