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MastercardNew WhatsApp communication, Covid alerts, hotel options and perks keep cardholders connected and protected on the go

The long-awaited return to travel appears on course. According to the Mastercard Economics Institute1, if flight booking trends continue at the current pace, an estimated 1.5 billion more passengers globally will fly in 2022 compared to last year — and tourists are spending 34% more on experiences than before the pandemic. To support a smooth return, Mastercard expanded its Mastercard Travel & Lifestyle Services platform with new partnerships that focus on seamless travel experiences and priceless moments for cardholders, including WhatsApp servicing, Covid alerts and perks like lounge access when flights are delayed.

A Platform for Preferred Travel and Priceless Experiences.

Mastercard Travel & Lifestyle Services is a travel planning and booking gateway, granting World and World Elite cardholders access to exclusive guarantees, amenities and upgrades, 24/7 concierge and premium offers and entertainment from top travel brands. With the experience economy in full swing, travelers can ignite their inner wanderlust through the Inspiration Module with exclusive city guides informed by local experts and member favorites. For service at the tap of a button, the program now offers WhatsApp servicing – currently available in several geographies2 around the world and globally by year’s end – where members can message Lifestyle Managers about travel and concierge requests from their phone.

With pivotal perks like Lowest Hotel Rate Guarantee and Mastercard Hotel Stay Guarantee, cardholders enjoy free nights and preferential treatment across more than 4,000 4- and 5-star portfolio properties worldwide. While in destination, travelers can book once-in-a-lifetime Priceless Experiences from a dream vacation to London and Paris featuring Michelin-starred restaurants to luxury glamping in Sweden’s Blekinge archipelago to a visit to the top of New York City’s One World Observatory.