Air Astana is amongst a select group of leading global carriers that have received the highest level 5-Star COVID-19 Airline Safety Rating by Skytrax.
The Skytrax COVID-19 Airline Safety Audit of Air Astana was conducted during May-June 2021 and assessed all relevant health and hygiene measures introduced in response to the pandemic, with evaluation of frontline facilities and service systems at Nur-Sultan and Almaty.
The detailed evaluation process covered cleaning and disinfection procedures, the standards and usage conformity by staff wearing personal protective equipment, COVID-19 signage and information, the management of social distancing and hand sanitiser facilities and finally the caring, but precise control of passenger flows and face mask usage both within the airport and during the boarding process and onboard.
“Since the outset of the COVID-19 pandemic, Air Astana has taken every possible step to protect the health and well-being of its passengers,” said Peter Foster, President and CEO of Air Astana. “I’m naturally delighted that our dedication to performing these critical protective procedures at the highest level have resulted in today’s certification from Skytrax, which I’m sure will give extra confidence to the travelling public in Kazakhstan.”
Air Astana has focused heavily in helping passengers understand and precisely follow COVID-19 safe travel measures. Guidance and reminders have been placed at multiple touchpoints throughout the airport journey to ensure compliance on wearing face masks and conforming to social distancing, in order to ensure maximum safety levels for all travelers.
Aside from deep cleaning of all aircraft between flights, onboard cabin cleanliness measures have been heightened in lavatory and galley areas. All onboard service systems for catering have been adapted during the COVID-19 pandemic, with reduced contact delivery and enhanced food safety measures.
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