John Alwyn-Jones here again and as I said in the first and second articles in this series of really interesting articles and videos about Australia’s leading home based travel agent company, TravelManagers Australia, if there is one sector in Australia and in fact globally that has gone through the grinder and experienced absolutely devastating ruin as a result of COVID-19, then it has to  be  travel agencies, with as a result of Australia’s international borders closing, hundreds upon hundreds of the familiar high street travel agencies, we are used to seeing closing their doors and many thousands of travel agents being laid off and forced to seek other jobs

While that is truly devastating, perhaps it is an additional indicator of that the day of the traditional bricks and mortar order taker travel agent is over and a new model is taking centre stage.

So, whether you are a travel agent, elsewhere in the travel industry, doing something else, laid off or a consumer, you may be asking what is that new model, with the interesting thing being I discovered is that this new model has been around for some time with savvy consumers already and for some time, booking their travel with their own personal travel consultant or travel advisor – let’s forget the word “agent” – who are home based and working within networks for example the top one in Australia, TravelManagers Australia and booking with their very own, TravelManagers Australia Personal Travel Manager.

So, this is the third and final article and video in the series of three articles and videos about the impact of COVID-19 on travel and tourism and in

particular the former “travel agent” business and in this video below, I met with just a few of the 600 personal travel managers all over Australia in every state

and territory, that run their own business from home, and they have the resources to be flexible about where and how they work, with being home-based

means they can work from just about anywhere, at a time and location that suits their clients, with their passion palpable in the video below, which you have to

check out.

In the first video in this series CLICK HERE I spoke with the Executive General Manager of TravelManagers Australia Michael Gazal and some of the senior team

members at TravelManagers Australia about their view of the impact of COVID-19 and how and where TravelManagers Australia fits into the future of the

travel business.

In the second article and video CLICK HERE I chatted with some of TravelManagers Australia’s Business Partnership Managers about what they do and

what TravelManagers Australia offers for the future in travel, with what was particularly interesting was discovering that TravelManagers Australia

is very much like a big family, with amazing networks having been created between TravelManagers Australia Personal Travel Managers all over


Finally, in this third and final video and article I am chatting with some of the amazing Travel Managers Personal Travel Managers located right across Australia who are right at the coal face as it were of travel, about their experiences and how Travel Managers works for them and their clients.

What sort of people are they?  Well, they are…men, women, mothers, fathers, single, married, parents, grandparents, they may have kids at home or they may not, some are highly experienced in travel others less experienced in travel, some have worked for other agencies, some have not, some have been with TravelManagers for some time, other less time, some have a great client base, some are building their client base…in short, they are an extremely eclectic mix indeed and all the more amazing for that, bringing their amazingly broad ranging experience to the incredible TravelManagers Australia family.

Above all, they all have an incredible passion for what they do, plus, they are forward thinkers and planners, they are business focussed, they are networkers, they work hard, they have attention to detail, they are always thinking about new ways to create business, for example, events, tours and more, they are good marketers, they use social media, they target the type of clients they want, but above all what really struck me was that although they are spread throughout Australia, they all believe in and are absolutely passionate about being a member of the TravelManagers Australia family.

So, before you check out what some of the Travel Managers Personal Travel Managers had to tell me, take a few seconds to think  of your TravelManagers Australia Personal Travel Manager as how you would think of a personal trainer or financial planner, because like them your TravelManagers Australia Personal Travel Manager is there simply to help achieve their client’s travel goals, with whether travelling for business or for fun, with a TravelManagers Australia Personal Travel Manager working closely and personally with their clients to create a tailor-made trip that’s as their ads say “as individual as you are” and individual as they want.

TravelManagers Australia is very well established and secure, as it is part of the House of Travel Group, Pty Ltd, first opening in New Zealand in 1986 and then in Australia in 2007, with House of Travel having grown into the largest independent travel company in Australasia.  This means that not only do TravelManagers Australia Personal Travel Managers have access to amazing travel deals, but their customers are provided with the added security that their money is secure through the booking process.

To hear what TravelManagers Australia Business Personal Managers had to tell me, either CLICK HERE or on the image below: –

A report by John Alwyn-Jones