John Alwyn-Jones chats with Adam Glezer – the leading consumer advocate in travel and the unofficial champion of refunds recovery.

Be shocked by examples of some of the consumers he has helped secure refunds and issues like companies changing agreements after bookings have been made and his efforts to secure a better deal for Australians though his work and you can join his efforts on his Facebook page: Travel Industry Issues – The Need For Change for Australians.

https://www.youtube.com/watch?v=AWUjcV_x1fM