This year looks set to be impressive for TravelManagers, which has just notched up its best-ever trading month – with sales of escorted coach touring and adventure travel, in particular, going through the roof.
Bumper Februarys have become something of a habit for Australia’s largest home-based travel network.
The company’s executive general manager, Michael Gazal, says the February result is even more pleasing given the strong performances recorded in January and predicted for March: “There’s every chance that we will maintain this momentum to once again achieve a record first quarter.”
Several sectors are reported to have contributed to the strong sales figures for February, including escorted coach touring and adventure travel, which according to Gazal have experienced growth of 45% and 61% respectively.
“These are segments in which personal travel managers (PTMs) demonstrably add value to their clients’ holidays, offering expertise in helping to choose the best operators and products to match their needs and expectations, and constructing individually-tailored itineraries around these experiences.”
Hot destinations for 2019 so far include the Middle East and Asia, with more niche destinations such as Sri Lanka, Nepal and the Maldives also experiencing significant levels of growth compared with last year.
“The Caribbean is another up-and-coming destination,” Gazal reports. “Although passenger numbers for this part of the world are still relatively small when compared with more mainstream destinations such as Europe and the South Pacific, in percentage terms they have increased dramatically year on year.”
TravelManagers executive general manager, Michael Gazal
Gazal describes TravelManagers’ February results as “very pleasing, and an excellent start to 2019,” adding that they mark a definite step towards the company’s biggest and best year yet.
“The secret to our success is no real secret,” Gazal comments. “It stems from a relentless dedication to excellence from every corner of the TravelManagers business. Great service means happy clients, and happy clients will come back time and again.”
Gazal adds that TravelManagers now has more than 560 PTMs, with representation in every state and territory throughout Australia.
“Every one of those PTMs is working hard to ensure that they provide the best possible service to their clients: a goal that is made achievable not just by their own commitment to excellence but by the support provided by the National Partnership Office (NPO) in everything from product knowledge to business development, systems training and marketing support.”
TravelManagers’ parent company is House of Travel, Australasia’s largest independent travel company, which has a forecast turnover of AUD 2 billion for 2019.
Edited by Peter Needham
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